Non-FASTag Customers To Get Penalised On Toll Plazas

Non-FASTag Customers To Get Penalised On Toll Plazas


SUMMARY

From November 15, 2025, non-FASTag customers paying freeway tolls in money can pay double the payment, whereas UPI funds will appeal to a 1.25x cost

The change goals to drive digital funds, enhance transparency, and ease congestion at nationwide freeway toll plazas

This modification displays the Centre’s push to combine expertise for environment friendly freeway operations and promote a cashless toll assortment system

To hurry up the adoption of digital funds at toll plazas within the nation, the Centre stated that automobiles and not using a legitimate or practical FASTag getting into consumer payment plazas will face a steeper penalty for money funds. 

In a press release, the ministry of street transport and highways stated that, below the brand new guidelines, non-FASTag customers shall be charged twice the relevant consumer payment if the fee is made in money, however these choosing the Unified Fee Interface (UPI) can pay only one.25X the usual payment for his or her class.

As an illustration, if the usual toll for a car utilizing a FASTag is INR 100, the payment rises to INR 200 if settled in money, however solely INR 125 when paid by way of UPI. The change is made by amending the Nationwide Highways Charge (Dedication of Charges and Assortment) Guidelines, 2008, and is directed at eliminating money transactions at freeway tolls, thereby streamlining the consumer payment assortment course of, rising transparency, and enhancing commuting experiences for customers. The payment construction shall be applied throughout the nation from November 15, 2025.

In keeping with the federal government, India at present has about 80 Mn FASTag customers as of now. The electronics toll fee expertise was made necessary for all automobiles on January 1, 2021. 

After permitting FASTag customers to recharge their account by way of any BHIM UPI app in 2019,  the RBI introduced auto-replenishment of balances in FASTag below its e-mandate framework in 2024. 

The function permits customers to set a threshold on their FASTag account. If the stability goes under that threshold, the FASTag pockets mechanically will get recharged by way of the linked pay as you go pockets or saving account. 

Moreover, FASTag may also be used to make digital funds at an EV charging facility

Launched in 2016, FASTag is an digital toll assortment system run by NHAI, which deploys radio frequency identification (RFID) expertise for making toll funds immediately from the pay as you go or financial savings account linked to it. 

FASTag providers may be purchased by way of varied apps resembling MyFASTag app, Cell Pay, FIRSTforward, and multi-purpose apps like Park+ and Acko. 


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