Lohia’s appointment is predicted to fill the hole left by Shireesh Joshi, who resigned from the CBO position in March this yr

Lohia was concerned in technique, development, and enterprise operations at Paytm, and held board positions at each Paytm Cash and QorQl

The appointment comes as ONDC grapples with declining retail transactions and up to date high-profile exits, together with CEO Thampy Koshy and CBO Shireesh Joshi

Rohit Lohia, senior vice-president at Paytm, will reportedly be part of the state-backed Open Community for Digital Commerce (ONDC) as its new chief enterprise officer (CBO), as per a Moneycontrol report.

Lohia’s appointment is predicted to fill the hole left by Shireesh Joshi, who resigned from the CBO position in March this yr. For context, Lohia was concerned in technique, development, and enterprise operations at Paytm, and held board positions at each Paytm Cash and QorQl. 

The transfer comes amid top-level churn at ONDC. Up to now few months, the community has witnessed a collection of senior administration departures, together with the exit of CEO Thampy Koshy in April and impartial director Arvind Gupta in June.

ONDC has since positioned its operational reins within the palms of an eight-member government committee, and elevated chief working officer (COO) Vibhor Jain as performing CEO.

Each ONDC and Paytm declined to touch upon Lohia’s appointment.

Notably, Lohia is ready to imagine the CBO position at a time when ONDC’s retail vertical is beneath stress regardless of doling out incentives. Whereas the platform recorded 17.94 Mn transactions in August 2025, a 2.7% enhance month-on-month, development was primarily concentrated in mobility and logistics sectors, which collectively constituted over 14 Mn transactions. 

Alternatively, retail transactions, a conventional development driver for ONDC, fell to three.76 Mn final month. This was practically half of 6.1 Mn transactions in August 2024.

Consequently, Lohia’s arrival comes at a important level for ONDC because it seems to be to reverse the downtrend in retail and stabilise the management crew. 

ONDC classifies its enterprise into three fundamental segments – retail, logistics, and mobility. Retail covers classes like meals, style, and electronics; logistics handles supply success and last-mile options; and mobility contains ride-hailing and public transit ticketing.